The concept of issues was the one I wanted to expand more upon. Like the book said, an issue is "ill-definied complex of problems involving a controversy of uncertainty." I understood what an issue was before, but I also like how the book tells us to "ask the right questions" in order to fully approach and attack an issue. For example, if one loses one's phone, that could become an issue. Instead of assuming that someone stole your phone or that its gone forever- think critically- retrace and ask the right questions? Ask where was I before I lost it? Who was I with? What could have happened? And before one knows it, the positive and critical thinking about finding the phone, helps one accomplish issues with such a more tactical approach. Overall, I really just enjoy how the book went over this concept of issues and finding answers within those issues. It really helps one think a little more abstractly and more logical.
Thanks for reading,
-GreekGuy
Thanks for reading,
-GreekGuy